Client project · NDAGlobalHealthcare
International medical tourism company
Client name withheld under NDAEnglish and Hindi voice agent for a medical tourism company
AI voice agents that answer and follow up on patient enquiries in English and Hindi, connected to the company's CRM and WhatsApp.
Some clients can't be named because of non-disclosure agreements. We describe them by sector and region, and we're happy to walk you through the work on a call.
The challenge
Patients calling from different time zones faced waits and slow follow-ups.
What we delivered
We set up voice agents on Retell AI with ElevenLabs voices, connected to Zoho CRM and to WhatsApp through WATI, so enquiries are answered and logged in the CRM.
Tools used
- Retell AI
- ElevenLabs
- Zoho CRM
- WhatsApp (WATI)
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