Customers expect fast, accurate answers across every channel — and the follow-up calls that keep deals moving rarely get made on time. At Clepto, we build AI chatbots and voice agents that handle both sides of that conversation: inbound support across WhatsApp, Telegram, website chat, and email, and outbound voice calls for follow-ups, reminders, and re-engagement. Our conversational AI is powered by retrieval-augmented generation, which means responses are grounded in your actual documents, knowledge base, FAQs, and product information rather than invented on the spot.
Deliverytypically 1–3 weeks for a chatbot, 2–4 weeks for a voice agent
The problems this removes.
- Reduces repetitive support workload without increasing team size.
- Gives customers fast responses across multiple communication channels.
- Improves answer quality by using your real business documentation and product data.
- Keeps outbound follow-ups, reminders, and re-engagement calls happening on schedule instead of slipping.
- Ensures complex or sensitive cases are escalated smoothly to human support teams.
What we actually build.
- Build AI chatbots and voice assistants for WhatsApp, Telegram, web chat, and email.
- Deploy outbound voice agents for follow-up calls, appointment reminders, and lead re-engagement.
- Use retrieval-augmented generation to ground responses in your internal content and knowledge sources.
- Design support flows that automate routine queries while maintaining a strong customer experience.
- Create clear escalation paths so human agents can take over when needed.
What we build it with.
Where this gets used.
Questions we get asked.
Can the assistant answer using our own documentation?
Yes. We use retrieval-augmented generation, so answers are grounded in your actual documents, knowledge base, FAQs, and product information rather than generated from general knowledge.
Do you handle outbound calls as well as inbound support?
Yes. We deploy outbound voice agents for follow-up calls, appointment reminders, and lead re-engagement, alongside inbound chat and voice support.
Which channels do you support?
WhatsApp, Telegram, website chat, email, and voice. The same knowledge base serves every channel, so answers stay consistent wherever a customer asks.
What happens when the AI cannot answer?
It escalates. We design explicit escalation paths so complex or sensitive cases reach a human agent cleanly, with the conversation context attached.
How long does deployment take?
Typically 1–3 weeks for a chatbot and 2–4 weeks for a voice agent, depending on how much source material needs preparing.
What pairs with this.
Tell us what is slowing you down.
We will map the problem, identify the fastest fix, and give you a clear plan — before any commitment.